WHERE DO WE SHIP?
We are pleased to offer worldwide shipping to all our customers.
HOW LONG DOES DELIVERY TAKE?
Once your order is processed, it typically takes us 1 to 5 working days to handle and prepare your order for shipment. Please see the estimated shipping times below:
- USA and Canada: 7 to 15 working days
- European countries: 7 to 15 working days
- Rest of the world: 12 to 17 working days
Please note that if a temporary out-of-stock condition occurs, the delivery time may be slightly longer.
HOW MUCH DOES SHIPPING COST?
Currently, we provide free Standard Shipping on all orders.
CAN I TRACK MY ORDER?
Absolutely! Each package we send is assigned a tracking number, which allows you to track and monitor its progress during transit.
IS SIGNATURE REQUIRED FOR DELIVERY?
Normally, our packages are delivered to your mailbox. However, if a package is too large, it will be hand-delivered. If you are unavailable at the time of delivery, you will need to collect the parcel from the nearest post office.
WILL I BE RESPONSIBLE FOR DUTIES AND TAXES?
Please note that depending on your location, your country’s customs or the carrier may impose taxes and duties on your order. These charges are beyond our control and are the responsibility of the recipient.
CAN I CANCEL MY ORDER?
Certainly! If your item has not been shipped yet, we can cancel your order and provide a refund. In case your order has already been shipped, you can still return it and receive a refund as per our return policy. For further details, please refer to our return policy section.
OTHER QUESTIONS
If you have any additional questions, please feel free to contact us at contact@yokai-streetwear.com. Our dedicated team will be delighted to assist you.